I am trying to balance invoices and bills for the same client. We have a client that buys our product and charges us for other services as well. I’ve added the services to breww as a inventory receipt which pushed it through to xero.
I can recon the payments very well in xero against the invoice and the bill but in Breww it shows the client owing us a lot of money as the inventory receipts are not subtracted from the owing amount.
Is there a better way to handle this other than just adding a credit note?
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Hi Abed, Thanks for your comment! It sounds like this client is both a ‘Customer’ and ‘Supplier’ in Breww. In this case, inventory receipts raised for goods or services from the supplier won’t impact their customer balance for any invoices due to you. The figure shown on the customer in Breww is the ‘Total sales balance’ and should match the ‘Accounts receivable balance’ in Xero.
I wouldn’t recommend raising a credit note, as this would mean that this is passed on to Xero, and the ‘Total sales balance’ and ‘Accounts receivable’ balance would be incorrect. Unfortunately, currently, this isn’t possible in Breww, but I can see why this would be useful; if you could raise this as a feature request, that would be great! Cheers!