[Resolved] Connectivity issue 2nd/3rd Feb 2023

We’re aware of a connectivity issue affecting Breww at the moment and we’re really sorry for the inconvenience this may be causing you.

The problem is unfortunately out of our hands as it’s been caused by our cloud server provider. They have acknowledged the issue and are working on a fix, so hopefully, this will be in place soon, and everything will be back online.

You can follow their status page for updates at DigitalOcean Status - LON1 Networking

We thank you for your patience while this issue is resolved and please rest assured that we will do what we can to make sure that issues like this don’t occur in the future. Sadly, this isn’t the first issue with this provider and so we are considering moving all our services away from DigitalOcean to another cloud server provider, that can offer us a more reliable service.

The issue has been resolved. We’re sorry for any inconvenience caused by this outage, and we will be speaking to the third-party provider responsible (DigitalOcean) to find out more about what went wrong and what can be done to prevent this from being a problem in the future.