Payment (cash refund) to customer and bulk allocation of credit notes

Hi,

Every month I have to manually return deposit credit notes to some customers - this is an increasing number (~20). My software does not auto allocate these to breww so I have to manually register all of them seperately.

An option to “add credit payment to customer” with a tick box to allocate to outstanding creditnotes would save me a lot of work (Basically the reverse of “Add payment to account”)

Thanks for the suggestion, Gijs.

I might have misunderstood what you’re asking for, but I believe we already have this feature - see Recording that you have refunded the money to the customer

Does this cover what you need, or have I misunderstood?

Hi Luke,

I known I can do that for every credit note separately but I mean I would like to allocate refunds of creditnotes in Bulk.

e.g

I refund a customer 300 euros for 3 creditnotes, go to the customer page record the refund of 300 euros and auto-allocate (in one way or another) it to the outstanding creditnotes.

Seeing I have potentially have 4-5 creditnotes per month per customer and I currently have 5+ that I need to repay, it would save me a lot of tedious clicks.

This is already possible for bulk payments of invoices, so vice-versa should not be to difficult?

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Ah, I see, yes, that makes sense. Thanks for clarifying :+1: