Support for direct debit payments managed by Breww via Stripe

This feature request is for adding full support for direct debit payments within Breww, via Stripe.

This would allow for both trade store orders and non-trade store orders to be paid for via direct debit and would include Bacs, SEP, ACH & BECS, depending on the currency of your account.

We do plan to do GoCardless direct debit Integration too, but as we already have a Stripe integration, we expect to be implementing Stripe’s direct debit integration first.

If this is something that you would like to see, please give this a vote :+1:

For more information how this works from a flow point of view, please see Stripe’s guide.

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This is something that would be a massive benefit, we have many customers now who are asking for DD to be made available.
Please as soon as possible.
Simon

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Agreed! I upvoted. The fee is so much better than credit card fees too!

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Hi Luke,

Were looking at implementing the Stripe DD, is there a guide on how this will work in BREWW or what if anything we need to do in BREWW to set it up please?

This feature request is still outstanding, @thomas-trivedi, so you can’t set it up yet (we need to build this before you can use it). Once we’ve built this feature, we’ll post a message here and explain how to set it up :+1: Cheers.

following for DD integration

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Thanks, Adam. Votes are an important factor in how we prioritise feature requests and I can see that you haven’t yet voted for this. If you can, this will help ensure this gets implemented sooner. For more information on how we manage feature requests & voting, please see this guide.

Hi All - I believe GoCardless is not as widely used in Australia as the UK. I’ve voted for this FR and would really value a Direct Debit option using Stripe. Thank you!

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I voted for this… will complement the STRIPE Credit Card integration by having ACH payments automatically post as paid in BREWW and save us $$ over credit card payments.

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I voted for this. Would be a great feature for our A/R process and save loads of time.

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We would also greatly benefit from this! Most 3pl companies in our area operate via DD and our customers are accustomed to it.

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This has been in the pipeline for almost 2 years and has massive benefits - any word?

We have to disappoint customers by not having this option - also we want to have this as a feature for some customers that have some trouble with prompt payments.

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Any update on this?
I have told customers it’s in the works for over a year now… Have even started to develop an internal “credit card authorization form” for the sales accounts who have inquired about D.D, and struggle to keep up with payment.. I save their credit card info internally, and just go into each invoice, and input the info myself in Stripe.. A huge time consuming run-around for a simple feature that seems standard across the industry..

I’m sorry, but there’s no update to report on this yet. We’ve been busy working on other requests, but do hope to get to this in the future. We know this is important, and will update you here when we have made progress.


Please, please, please make sure you are PCI-DSS compliant. I cannot stress this enough!

I couldn’t recommend more highly that you do not save customers’ credit card information, even if you do this in PCI-DSS compliant manner. The fines you risk by doing this out of compliance are potentially huge ($5,000 to $100,000 per month until compliance is restored), and becoming compliant when saving card details is complex to achieve and maintain.

Hopefully you are already compliant, but I wanted to highlight this in case you were unaware and als ensure anyone else reading this is aware of the requirements too.

You can charge customers cards repeatably over time in a compliant manner if you get them to enter them online directly via our Stripe integration and charge them again using the Breww/Stripe integration. You should never know their card details throughout the process. More can be seen in this announcement post: Stripe card payments integration is now live! - Trade store payments & refunds (and more coming soon)

Yes we would benefit from this massively and would definitely appreciate the option for our customers to pay by DD and for us to manage this in Breww. Please can this feature be added soon?

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This feature is so sorely needed!

Voted

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another vote for this, stripe direct debit is much easier to setup and cheaper than the banks option.

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Any update on this, its been several years that this feature request has been active

This is something that we’ve been looking into recently, but I cannot give any more information on when it might be implemented just yet.

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Agreed - I’m continually checking back into this thread to see if progress has been made. Relieved to see some movement recently and I sincerely hope this is implemented soon… we all need it now more than ever!!