Currently, emails that are sent from Breww come from the email address specified in the “send-from address” field in the email settings. In our case, this is our noreply@companyname.com address which isn’t monitored. The logged in user who sent the email (e.g. a purchase order to a supplier), is CC’d on the email.
If the supplier or customer responds but doesn’t click Reply All, their response is not picked up by anyone.
It would be great if there was a tickbox in the email settings where we could choose to set either the “send-from address” or the “reply-to address” to the logged in user’s email address, rather than a global email address.