Hi Gijs, thanks for your comment! You should be able to undo this batch action, which will return the volume sent for packaging to the vessel. Our How do I undo or correct a mistake made on a batch? help article should guide you through how to do this. You should be able to select your products for packaging by selecting Actions → Recieve from off-site packaging, where you can choose the 3rd party packager, followed by your products. If you are not seeing products here, then it would be great if you could raise a support ticket and grant us access to your account, and I can look into this further for you. Cheers!
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