Return container deposits on the invoice being delivered

[jorrit-oude-ophuis]

Hi All!

We just started working with Breww…

In our previous software we could fill in het amount of returnable kegs on the same invoice so our customers could directly see what we took from them.
This way the invoice is always completly up to date
In Breww you can only do it after you completed the delivery this means it will be put on the next invoice which is very strange for us…
Maybe it’s because we are Dutch
Or maybe more people find this strange

Thanks, Jorrit

[luke]

Thanks, Jorrit.

This is a great suggestion and something we’ve been discussing on another thread. We do plan to implement this feature, and I think it’s best to close that other thread in favour of this one, as this one is much shorter and more specific to this request.

There is also a “workaround” for how you can do this in Breww currently, but I do agree that it’s more labour-intensive than would be ideal to do this at the moment.

@luke

Theoretically, you can already do this by:

• Disabling automatic invoicing on dispatch (you can set to do this on “delivery complete” instead of dispatch).
• Applying the return of the two kegs before completing the delivery of order 2.
• Return the deposits as a discount on order 2.
• Complete the delivery of order 2.

[tim-longstaff]

Please please please implement this! Similar to Jorrit, in France it is bizarre for customers to have returns on the next invoice.

Credit notes work ok but they are not great for our customers and cause a lot of confusion.

Thanks
Tim

[tim-longstaff]

Hi Luke,

Glad to hear this is nearly ready to go live? Please keep us updated!

Thanks,
Tim

[tim-longstaff]

Hey Luke,

Any updates on this? cheers

[luke]

Hey Tim, this was started and nearly completed, and then we got pulled off it and onto something else, but it’s due to be picked back up imminently. It shouldn’t be too far away

[tim-longstaff]

Hey Luke, mega! thanks for the update

[haven-kennedy]

Hi-I wanted to check on the status of this. We would love to apply the credit to the current invoice instead of holding it until the next order. One thing I noticed when testing was it will not allow for us to receive more empty kegs than we are delivering. Is this correct? Just wanted to make sure I wasn’t missing anything.

[luke]

This is still very close and should be released very soon.

@haven-kennedy

One thing I noticed when testing was it will not allow for us to receive more empty kegs than we are delivering. Is this correct? Just wanted to make sure I wasn’t missing anything.

No, this isn’t correct. It shouldn’t matter how many kegs you are delivering today, the limit on how many you can return is how many Breww thinks are with the customer already. For example, if you delivered 10 last month, then today you deliver 3, you will be able to return up to 10 today. If you are unsure on this, please do let us know (but via the Help & advice category would be best rather than in this feature request). Thank you.

[max]

Good news, this is now live You can read more in our announcement below:

Container deposits can now be returned on the order being delivered - Breww...

We hope this helps, and as always, please let us know your feedback!

[gerard-ypenga]

Super!
Can we also use this function to ‘return’ deposits that where not delivered before?

We are in a keg pool, and the returning party is not all ways the party that received the kegs in the first place.

[max]

This feature won’t return deposits that weren’t taken through Breww; however, we have recently added a feature allowing you to do just that!

Adding kegs to a Customers with deposits scheme when starting using Breww

Good news, this is now possible To return a deposit that was taken outside of using Breww, you can now go to the customer you want to return a deposit to → Containers & uplift orders → Scroll down to the Incomplete container deposit returns section → Return unrecorded deposits. From there, you can select the invoice to apply the deposit return to, the scheme to use, and the number of containers returned (i.e. the number of deposits to return). We hope that helps, and as always, if you …