We have a handful of venues who we want to deliver to on a different day to the one automatically assigned to them due to their designated geographical area.
It would be good if we can override individual’s default delivery day to reflect what we actually want and to avoid mistakes when inputting orders.
Many thanks!
Chess
Even when automatically assigned you can still manually change the date when inputting the order. Unless I’m misunderstanding you?
It would be good if we could allocate delivery day by customer as opposed to geographical location, Here in Cornwall Postcodes can cover a wide area but be within different delivery boundaries.
I’m sure it would be possible to add an option on a customer to force their deliveries to be part of a specific delivery schedule (e.g. every Thursday), and this would take precedence over any delivery area that they may have fallen into. This would effectively remove any relation to a geographic area.
If this is what you’re looking for, we’ll make this the feature that this feature request covers 
@ben-dumbreck You can define delivery areas by drawing a shape on a map instead of using postcodes if that works better for you? This way, you can define any area you’d like. If you haven’t seen this feature before, please see the original launch announcement:
Yeah I just discovered this while looking through options! Not sure how I missed it, thanks 
Yes, you definitely can do that, which is useful. But when inputting order after order it can get missed. Also, having that bespoke delivery knowledge in everyone’s heads across the team risks it getting missed. I know you can make a private note about it but just easier if you could permanently assign an alternative day
I requested this ages ago so there should be a feature request already going. This is the problem with the feature requests - an idea could have many votes but be spread over several different feature requests so never reach the critical mass for it to be implemented!
You’re right that sometimes duplicate requests are raised, but we (the Breww team) try hard to merge duplicates together to avoid the problem that you’re suggesting. I’m sure there will be the odd example, out of the 700+ requests, where we’ve missed a duplicate, but we’re pretty good at catching them, to be honest, so this isn’t a big problem. If you do ever see duplicates, please do help us by letting us know so that we can merge them (and their votes).
I’ve had a search for the thread that you said you opened, and I cannot find an existing feature request for this. I can see you asked a question (Exceptions to delivery days) and I suggested it became a feature request but there were no further replies, so it never actually became one. If you can give this thread a vote (assuming you’d still like this), that would help us to prioritise it suitably
I don’t suppose anything came of this request? It would be really useful, for all of the reasons Chess listed above.
For another example, we do local deliveries on Tuesdays and Fridays, a customer places an order over the weekend, we confirm the order on Monday, dispatch on Tuesday, but the customer is closed Mon & Tues, so didn’t see the order confirmation yet and doesn’t order regularly enough that you would remember they need Friday delivery. So it would be a very useful way of avoiding a double delivery charge on our part!
Not yet, but it’s still on the (rather long) list, so we will get to it when we can. I can see that you’ve voted for it, so that will help push it up the priority list. Cheers.
We have customers that are in an assigned delivery area, but are not open on those days. Can we change their customer status to get a delivery when open. ie S - Sheffield Postcode’s get a delivery on Tuesday’s, but in there is a venue only open for drops on Wednesday through Friday. Can we change that venue to a Friday drop. Tried looking through feed but appear to be in a round robin, without an answer. Paul.
If you’ve set delivery windows for the customer, Breww should be warning you if you schedule a delivery outside them. I think? It would be even better if Delivery Rules could be made to respect these. I don’t think that’s the case at the moment? Or is it?
Or even if we could make a Delivery happen (in delivery rules) on a specified day of the week - like “next Friday”, rather than Delivery area date. Then you could tag the customers and do it that way.
I don’t think that’s currently possible either?
Jon.
We have multiple customers that wish deliveries on certain days, but due to BREWW’s mass delivery area coverage we can’t automatically set the correct date for delivery. This then means the order if not noticed by someone is delivered late to customer.
i.e. Customer is automatically set for Tuesday, but not open. Calls Wednesday for order, the order is then automatically set for following Tuesday, not Friday as requested, unless we manually override delivery date. This means we fail. The customer has nothing to sell, Customer fails. Consumer goes home sober…
If we are able to override system for given customer, we all win.
Paul.
Thanks Paul and Jon. I agree that this would make a great feature. You can’t quite get the solution currently, so implementing this would make a big difference.
Please keep the votes coming in on this and we’ll make it happen