It would be very helpful for credit note numbers to be detailed on an invoice when applied.
Transparency for bookkeepers is extremely important in avoiding credits from being applied twice - once by us and once by the customer.
Thanks for raising this, Barry. It turns out that credit note were shown for invoices that were unpaid (or part-paid), but not for fully paid invoices ![]()
We’ve tweaked the invoice template now to ensure they are also shown on paid invoices. This will only impact invoices raised from now on, as template changes don’t apply to previously issued invoices.
I hope this is useful and thanks for bringing this to our attention.
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