In the complaint process I can see that you can raise an ullage directly from the complaint but it would be useful to be able to schedule an uplift directly from the complaint too. At the moment that step has to be done separately to the complaint - it would make sense to have it all in one place so the uplift is part of the log too.
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Thanks for the great suggestion, Catherine. I’m pleased to confirm that we’ve added a button now to help you quickly organise an uplift directly from a complaint 
We hope this is helpful!
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