Just created a new order of cases (made up of single bottles). They show as 0 available, as I have none pre-assembled a of yet. When I go to pick this order, will these cases auto-assemble from my stock, or do I need to do this manually before readying the delivery?
Sure, so the required product will be auto-assembled if not in stock at the point you mark the delivery as “Left duty suspense”. However, we’ve had a bit of feedback recently (and we agree!) that it would be a better overall experience to assemble and assign it at the point the order is confirmed - so we are looking to implement it that way as well when we get a chance. that will mean once an order is Confirmed you won’t see a negative “Qty available” figure if you have enough stock to re-assemble.
This is good news. How do we set products to be auto assembled? We’re currently doing it manually which is time consuming and a bit of a pain. If we go to mark a delivery as “left duty suspense” but a mixed pack isn’t in stock (yet it’s component items are) it’s unable to be marked as such until we manually assemble the product.
Products can be set to auto assemble/disassemble in Settings > Delivery Settings > Auto Assign Products > Tick the middle two options. This way if you do sell a mixed pack which isn’t in stock (but can be made of other components which are), we’ll reassign the available components to enable you to dispatch an order without having to manually do so.