Unable to rack beer "Internal server error"

Help & advice
1

Hi,

When ever we try to rack beer from FV to cask we get an error message “Internal server error” right at the last step.

I can see other people have had this before but I can’t see a fix for it anywhere

Any help on this would be greatly appreciated.

Thanks

2

Thanks for getting in touch, Mike.

An update earlier today caused an occasional issue with racking (when you have a mix of upper-case and lower-case container codes, which is very uncommon and slipped through the net in testing). I suspect this is what you’ve experienced here. I’m really sorry about this.

A fix for this situation has been deployed now. Can you please try again now and let us know if the issue is resolved? If you still have the tab open with the error page, you should be able to refresh it (and re-send data if prompted).

3

Thanks this has been fixed!