Invoices Sending Multiple Times

Help & advice
1

Hi,

I’ve noticed an issue where invoices intermittently send multiple times. Has anyone else noticed this issue or found a way to fix it?

Cheers,

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2

Hi Dan,

We believe this is a problem on our side. I’m sorry about this.

We’re investigating at the moment and will let you know when we have an update.

3

Thanks for the swift reply Luke!

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4

I can confirm that this issue has been resolved now, so there shouldn’t be any more duplicate emails. I’m sorry that we had this issue in the first place!

5

Hi Luke,

That’s excellent, thanks!

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6

Possibly completely unrelated, but I had the same automated report email last in my inbox 7 times this morning. Would this have been caused by the same issue or should I raise a ticket?

Cheers, James.

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7

Sorry about that, James! Yes, this will be the same problem that’s now fixed. If this ever happens again, please do let us know :+1:

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8

Thanks for the quick fix Luke.

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