Stock allocation for Repeat Orders

We have set up a weekly repeating order for a customer and set the days for invoice generation to be 40 days in advance as we want to ensure we allocate the stock to them (they want pins and we don’t hold much stock of those!) but we can only see 2 orders on the system, where there should be at least 4. Any idea what we’re doing wrong please?!

Hi Sarah,

Please could you open a support ticket, allowing us access to your account, so we can look into how you’ve set up the repeating order? We should then be able to get to the bottom of this!

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The repeat orders are there now (definitely weren’t when we set it up yesterday!) so all sorted thanks!