# Sellar Integration - Order Status updates for dispatch & completion needs a 2 step process

**URL:** <https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061>\
**Category:** Ideas & feature requests\
**Tags:** idea-duplicate\
**Created:** [20 June 2025 10:38 UTC](https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061 "2025-06-20T10:38:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![robert-hallworth](https://community.breww.com/user_avatar/community.breww.com/robert-hallworth/32/1001_2.png) [@robert-hallworth](https://community.breww.com/u/robert-hallworth)\
**Post date:** [20 June 2025 10:38 UTC](https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061/1 "2025-06-20T10:38:00Z")

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Hi,

I have been working with Sellar regarding the dispatch and delivery notifications from UPS - Sellar - Breww and back etc.

To prevent confusing notifications to the customer we have had to change one of the settings so that Breww did not complete the delivery at the same time Sellar notified that the order was dispatched.

We now have the issue that orders are not being completed in Breww when Sellar is being updated by UPS that the delivery is completed and I am having to manually complete every order.

The below is the suggestion I have received from Sellar.

When orders are marked as delivered in Sellar, we’ll already be notifying Breww of this order status change. It’ll be down to Breww to decide how they handle that notification via their integration with Sellar. Perhaps suggest to Breww an update to the options for the setting where you only have the one option to complete the delivery at the same time as dispatch.

It seems reasonable to expect a two-way communication between Sellar and Breww given that order statuses have a fairly clear mapping:

- Sellar dispatched = Breww dispatched
- Sellar delivered = Breww completed

If we could have a two step approach to dispatch & completion status changes/notifications so that the system was full automated that would be ideal.

Many Thanks, Rob.

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [24 June 2025 17:00 UTC](https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061/2 "2025-06-24T17:00:08Z")

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Thanks for putting this forward, Robert.

It looks to be a duplicate of [Align "Dispatched" and "Delivered" statuses on Sellar with Breww](https://community.breww.com/t/align-dispatched-and-delivered-statuses-on-sellar-with-breww/1820). Could you please vote for that thread instead? Thank you.

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [24 June 2025 17:01 UTC](https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061/3 "2025-06-24T17:01:05Z")

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@kieran-leeks and @erik-geupel I see you have voted for this. Could you please also vote for the original thread. Cheers.

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [24 June 2025 17:01 UTC](https://community.breww.com/t/sellar-integration-order-status-updates-for-dispatch-completion-needs-a-2-step-process/6061/4 "2025-06-24T17:01:16Z")

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