# Product return workflow improvements and effects on inventory and excise tax

**URL:** <https://community.breww.com/t/product-return-workflow-improvements-and-effects-on-inventory-and-excise-tax/2511>\
**Category:** Ideas & feature requests\
**Created:** [9 May 2023 13:50 UTC](https://community.breww.com/t/product-return-workflow-improvements-and-effects-on-inventory-and-excise-tax/2511 "2023-05-09T13:50:30Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![christopher-tkach](https://community.breww.com/user_avatar/community.breww.com/christopher-tkach/32/1316_2.png) [@christopher-tkach](https://community.breww.com/u/christopher-tkach)\
**Post date:** [9 May 2023 13:50 UTC](https://community.breww.com/t/product-return-workflow-improvements-and-effects-on-inventory-and-excise-tax/2511/1 "2023-05-09T13:50:30Z")

</div>

The current solution of having to find an invoice to return goods from when issuing a credit note that is related to beer being returned to the brewery (which brings along a reverse of excise tax) is cumbersome. If you are new to Breww and there is no invoice to return goods from (because the beer was sold prior to using Breww), there is no good solution to “back out” that excise tax and increase the inventory. Even if you are returning goods and there is an invoice you can find, it takes alot of work to reach the final goal of issuing credit, incrementing inventory and adjusting excise tax owed. The interface should make this much easier than how it operates today. Maybe provide you with sales invoices previously issued for that product and customer without having to hunt for one and in a situation where it cannot find one, it should still allow you to return the goods to inventory and reverse the excise tax. Because in the end, I don’t really care that the returned goods match up to a sales invoice, I just care that my inventory is correct and that my excise taxes are correct.

---

<div class="post-metadata">

**Author:** ![max](https://community.breww.com/user_avatar/community.breww.com/max/32/232_2.png) [@max](https://community.breww.com/u/max)\
**Post date:** [2 June 2023 14:30 UTC](https://community.breww.com/t/product-return-workflow-improvements-and-effects-on-inventory-and-excise-tax/2511/2 "2023-06-02T14:30:23Z")

</div>

Hi Chris - as you’ve mentioned, there currently isn’t a way to “back out” US excise tax if the beer wasn’t sold through Breww. We can definitely look at this, as it would make getting started with US excise tax reporting in Breww easier! The only way to do this currently is with a stock adjustment, which will be entered into the “11. Physical inventory disclosed an overage” line of your Brewer’s Report of Operations in Breww - so you would need to look at the breakdown and move that figure into the correct section at the moment.

In terms of the “Return flow”, this is something we are very keen to improve, precisely for the reasons you’ve mentioned! Essentially, we’re keen to add a flow where you are able to simply identify what was returned from which customer and then choose whether you are refunding the amount paid, adding a credit note, or doing nothing financially at all. Breww would then automatically complete those steps for you and return the item to stock. It would mean you no longer have to find the relevant order yourself, and you would be able to deal with the financial side simultaneously with the inventory.

There is also a related feature request for further improvements on top of the ones I’ve described that may be worth checking out and voting for if they are of interest:

> [@Return Workflow Improvements. Option to create credit note, stock adjustment or ullage etc](https://community.breww.com/t/return-workflow-improvements/1742):
>
> Hi all, We had quite a few COVID returns, ullage and credit notes raised over the past year and wanted to find out we could integrate the different aspects to make it a bit more easy to use. Please let me know if I am doing this wrong. For example. If I wanted to raise a uplift for 1 x container, plus ullage 2 part fills with a credit note. I have to go to the delivery to return to full one, then test to see if I can re-sell, then ullage along side the part fills and then come back out and rai…
