Hi, one of our key metrics is how well we are serving our customers - are they getting their order in full, and when they want it.
It would be great if we could tag orders, like we can with customers, allowing us to run a report that then splits out how many orders we successfully delivered in a time period vs how many we had tagged as ‘late’ or ‘short’.
Cheers
Thanks, Alex, this is a great suggestion! I can really see how this could work well for your use case and it’s also “generic” enough for it to work well for other situations too.
If anyone else would like to tag orders and report on them, please give this a vote with the button in the top-left.
I would love this too - would be great to do both before or after dispatch. Would be good to add “holding” tags too, to explain to dispatchers why an order might still be in draft - Chasing Payment, awaiting confirmation of order amendment etc.