Invoice is showing as Invoiced in Breww, but the PDF cannot be accessed. The invoice viewer returns a PDF error, downloading the PDF fails, and emailing the invoice also fails. Can you please regenerate or repair the invoice PDF?
Hi Jane, Thanks for your comment, and welcome to the community! Apologies that you’re encountering an issue here. The scenario you’ve described can sometimes be caused by the units-per-case setting. Could you check this on the AGLC integration to see if these are missing, please? Once updated, could you please try this again and see if this resolves the problem? If you’re still having issues, please head to Need help > Ask a question and let Cooper, our AI assistant, know the details of the issue. This will raise a support ticket for you with access granted to your account so we can take a closer look. Cheers!