# Correctly setting up 4paks for a return?

**URL:** <https://community.breww.com/t/correctly-setting-up-4paks-for-a-return/5355>\
**Category:** Help & advice\
**Created:** [19 December 2024 14:16 UTC](https://community.breww.com/t/correctly-setting-up-4paks-for-a-return/5355 "2024-12-19T14:16:49Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![jon-kyme2](https://community.breww.com/user_avatar/community.breww.com/jon-kyme2/32/1926_2.png) [@jon-kyme2](https://community.breww.com/u/jon-kyme2)\
**Post date:** [20 December 2024 09:15 UTC](https://community.breww.com/t/correctly-setting-up-4paks-for-a-return/5355/6 "2024-12-20T09:15:07Z")

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Sorry David, “should” was maybe the wrong word. Apologies for that.  
Breww doesn’t currently **permit** this, I don’t think. i.e. **if** we have a multipack product made up of 6 of the base product, we can’t use Breww’s “ **return** ” mechanism to bring back _some_ (less than 6, here) of the base product. We can only **return** the (sold) multipack product?

Although this is something that has been asked for (FR linked above). There’s also this FR

> [@Return Workflow Improvements. Option to create credit note, stock adjustment or ullage etc](https://community.breww.com/t/return-workflow-improvements-option-to-create-credit-note-stock-adjustment-or-ullage-etc/1742):
>
> Hi all, We had quite a few COVID returns, ullage and credit notes raised over the past year and wanted to find out we could integrate the different aspects to make it a bit more easy to use. Please let me know if I am doing this wrong. For example. If I wanted to raise a uplift for 1 x container, plus ullage 2 part fills with a credit note. I have to go to the delivery to return to full one, then test to see if I can re-sell, then ullage along side the part fills and then come back out and rai…

I guess that if you’re managing to _return_ a part of this case product, you either don’t have it set as a multiple of the base product, or you’re adjusting stock in some other way?

But currently, the price in your pricebook for a product (even if this is zero) is what Breww will use for a credit note. I think. If you want it to come up as something other than zero I guess you’ll have to put it in.

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