Allow Breww to update a Sellar order's payment status and expected dispatch/delivery date

Currently, Breww just pulls payment information from Sellar. If an order comes through from Sellar to Breww as unpaid initially, and then a payment is added to Breww (either manually, or via an accounting integration), then this payment status is not pushed to Sellar. This feature request is to add support for pushing this payment status information to Sellar.

Additionally, if a delivery is scheduled in Breww (or the date of this delivery is changed), then Breww could update this information on Sellar automatically on your behalf.

If you’d find this useful, please give this a vote :+1: Thanks

10 Likes

Yes! This would be great, saves having to update two systems manually

3 Likes

Similar to Dan, this would be a huge help to us as we’re currently doing this manually too.

Being able to use Breww’s distribution system to make the most of Sellar’s communications to customers will mean everyone’s a winner!

2 Likes

Yes this would be a great feature

1 Like

Adding some other suggestions in here for some wider Sellar - Breww integration updates.

  • Sellar currently has a tick box for marketing permissions which customers can opt in/out of. It would be great if when a customer opts in, they can be added to a customer list within Breww or have a tag applied against them so that they filter through to the Mailchimp integration for marketing comms. I.e. in our case we have a customer list in Breww called ‘Trade marketing’ and customers and contacts are automatically added to this list when we place the ‘Mailchimp Mailing List’ tag on them. If customers & contacts could automatically have this tag applied to them via the Sellar integration if they’ve opted in, then this would really improve our workflows in this area.

  • Slightly related to the above point is contact syncing from Sellar to Breww. Sellar had some updates recently which now support having contacts listed against customers. It would be great if these contacts could sync into Breww.

Thanks

1 Like

And another one.

I’m not sure if this would be an update to the courier integration side or the Sellar integration side or maybe both. Currently when we have an order going out via courier in Sellar, when we mark as dispatched in Breww, it marks it as delivered in Sellar which prompts customers to ask if there’s an issue because they haven’t received it yet. Hoping we could get the order marked as dispatched in Sellar when it’s dispatched in Breww and later updated to delivered when the new courier integrations are sorted.

Thanks

1 Like

Another suggesiton for Sellar updates.

We’ve been getting some confusion with our customers as they’ve been downloading the invoices generated in Sellar which have different invoice numbers from the ones we generate and email them in Breww and thus creating multiple invoices in their accounting systems which then get paid twice. If there was a way for Breww to upload the invoice (and maybe signed delivery note) to Sellar that would save some confusion.

Thanks

2 Likes

This would be great for us. Would hopefully mean a more streamlined process for customers paying by Gocardless direct debit via sellar

1 Like

This would be ace! Thanks

1 Like

Definitely need this. It would be a massive benefit.

1 Like

Yes please, this would be super handy!

1 Like

This would be a massive help and will keep both Breww and Sellar up to date with each other.

Another feature that would be nice would be adding Sellar as a courier in the ‘Couriers you use’ section. I’m currently using UPS for both our online shop and Sellar so it would be nice to be able to split these up to distpatch seperately.

Thanks

1 Like

Good news - we’ve completed this project now :tada:

  1. If you mark an order as paid in Breww, Breww will mark it as paid in Sellar.
  2. If you schedule a delivery in Breww (or change the date), Breww will update Sellar automatically.
    • For courier deliveries, we’ll set Sellar’s planned dispatch date to the date you set in Breww with the planned delivery date being set to the next working date.
    • For other delivery types (own vehicle/collection), the date set in Breww will be set in Sellar as both the planned dispatch and planned delivery dates (i.e. assumed same-day delivery).
    • Planned dispatch/delivery dates can only be set in Sellar if the order has been confirmed. If the order isn’t confirmed in Sellar, we don’t automatically confirm it on your behalf and will simply not inform Sellar about the dates.

We hope this is useful, and thank you to everyone who voted for this feature and pushed it up the priority list.

2 Likes

@sean-goddard could you please post this as a separate feature request? Thank you.

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