# Add custom fields/questions to Trade Store 'Request Access' page

**URL:** <https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284>\
**Category:** Ideas & feature requests\
**Tags:** idea-completed\
**Created:** [25 April 2024 11:29 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284 "2024-04-25T11:29:55Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![tom-codyre](https://community.breww.com/letter_avatar_proxy/v4/letter/t/df705f/32.png) [@tom-codyre](https://community.breww.com/u/tom-codyre)\
**Post date:** [25 April 2024 11:29 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/1 "2024-04-25T11:29:55Z")

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In the trade store access request page, we would love for customers to be prompted to input information such as delivery window, instructions & any other info we may require from them to streamline orders.  
This page should be customizable as each business requires different information to streamline its logistics.  
It would also be great for customers to be able to let us know when orders are urgent and require special delivery…

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [3 May 2024 11:38 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/2 "2024-05-03T11:38:37Z")

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Thanks for the suggestion, Tom.

Can I clarify where you’d like to customise the questions? The title says “Request access”, but “…let us know when orders are urgent and require special delivery” sounds like a per-order question? Are you looking for both “Request access” and the “Checkout” to be customisable?

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**Author:** ![tom-codyre](https://community.breww.com/letter_avatar_proxy/v4/letter/t/df705f/32.png) [@tom-codyre](https://community.breww.com/u/tom-codyre)\
**Post date:** [7 May 2024 10:27 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/3 "2024-05-07T10:27:26Z")

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Hi Luke,

We’d love to add questions to the ‘request access page’ - we simply need more information from them before they sign up to our trade store. e.g. delivery windows, payment terms… essentially we’d like the customer to provide more info for our finance and logistic team.

On the checkout page a field where they can let us know if this is a special urgent order needed same day or the next day for example would be helpful as this occasionally happens within the business currently.

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [8 May 2024 08:43 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/4 "2024-05-08T08:43:18Z")

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Thanks Tom. There’s already a notes box in the checkout which they could use to request a special/urgent order, but I do agree some prompts for other questions there might be useful to help guide the customer into telling you the information that’s useful for you.

We can only handle one request per feature request thread, so let’s keep this thread for the customisation of the “Request access” page, and if you’d like further customisation of the checkout page, please feel free to open a fresh request for that. Thank you.

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**Author:** ![tom-codyre](https://community.breww.com/letter_avatar_proxy/v4/letter/t/df705f/32.png) [@tom-codyre](https://community.breww.com/u/tom-codyre)\
**Post date:** [8 May 2024 09:00 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/5 "2024-05-08T09:00:30Z")

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Sure thing Luke. I assume this feature wouldn’t be hard to add as it’s only the request access page. It’s quite important for us transitioning to the Trade Store so is there any idea of how quickly this could be implemented? Appreciate your help 🙂

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [8 May 2024 09:07 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/6 "2024-05-08T09:07:49Z")

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I cannot give you any indication at this time as to when this can be done; I’m sorry. There are over 1,000 outstanding requests in the community despite us completing requests almost every day (with many of them considered by the requestor as quick/easy for us to do). They simply come in faster than it’s feasible for us to build.

For more on how we manage and prioritise feature requests, please see [💡 Posting ideas & feature requests for Breww 💙](https://community.breww.com/t/posting-ideas-feature-requests-for-breww/22)

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**Author:** ![tom-codyre](https://community.breww.com/letter_avatar_proxy/v4/letter/t/df705f/32.png) [@tom-codyre](https://community.breww.com/u/tom-codyre)\
**Post date:** [21 May 2024 15:35 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/7 "2024-05-21T15:35:41Z")

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Hi Luke, I understand.  
How do we go about getting these upvoted? This feature is critical for us using the trade store, which in turn is good for Breww.  
We can’t really allow customers to sign up and order without getting all the info we need…

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [22 May 2024 08:25 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/8 "2024-05-22T08:25:23Z")

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> [@tom-codyre](#):
>
> How do we go about getting these upvoted?

Other people need to vote for it 😄 Hopefully they’ll find it when checking this section of our website, but feel free to get creative.

> [@tom-codyre](#):
>
> This feature is critical for us using the trade store, which in turn is good for Breww.

I appreciate that. The reality is that every feature on the list is important to the person who posted it (and everyone who votes for it). And so, in turn, every feature on here is important to us at Breww. Our dev capacity is growing all the time, but the honest reality is that features are requested faster than we can build them (we get multiple each day).

We do plan to have a “focus” on the trade store soon, so I hope this can be included in that larger project.

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**Author:** ![chris-geary](https://community.breww.com/user_avatar/community.breww.com/chris-geary/32/2940_2.png) [@chris-geary](https://community.breww.com/u/chris-geary)\
**Post date:** [6 April 2025 23:45 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/9 "2025-04-06T23:45:48Z")

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I’ve recently set up the store and it just seems strange that the customer gives their name and then you choose to grant access then have to go back and fill in the rest of their company information manually.

really need a form where we can select the info we need.

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [24 August 2026 10:02 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/11 "2026-08-24T10:02:18Z")

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We’re delighted to announce the release of our huge Trade Store overhaul, which includes the implementation of this request 🎉

With hundreds of new features and all fees removed (that’s right it’s now completely free!), there has never been a better time to try out the Breww Trade Store.

For more, please see:

> [@Trade Store glow-up and it's now completely free!](https://community.breww.com/t/trade-store-glow-up-and-its-now-completely-free/7316):
>
> We’ve dropped the 1% fee. Breww Trade Store is now completely free. No monthly fee. No transaction fee. No percentage of your sales going to us (or anyone else). No limits on orders, customers or anything else! And while we were getting rid of the fee, we gave Trade Store a pretty big glow-up too. It’s more modern, much more customisable and easier to get up and running. Here’s some of what’s new: A new dashboard. Giving you useful Trade Store information in one place. More ways to make it …

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**Author:** ![luke](https://community.breww.com/user_avatar/community.breww.com/luke/32/3636_2.png) [@luke](https://community.breww.com/u/luke)\
**Post date:** [27 August 2026 10:02 UTC](https://community.breww.com/t/add-custom-fields-questions-to-trade-store-request-access-page/4284/12 "2026-08-27T10:02:50Z")

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